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contact@sweet-houses.comsupport@sweet-houses.com Tracked delivery throughout France 100% secure payment Responsive support 7/7
Our team is here to help you and answer all your questions.
Write to us, we will reply quickly.
contact@sweet-houses.comsupport@sweet-houses.comAn adviser answers during store opening hours.
05 37 07 82 07ASSEMAT ÉLECTROMÉNAGER
14 Rue de Gramentès
81200 Mazamet, France
These are the opening hours of the physical shop. Online customer service and after-sales support answer 7 days a week, Sundays included.
Orders are prepared within 2 business days, then delivered within 5 to 8 business days, i.e. delivery within 7 to 10 business days. Shipping is 4.90 € (free from 99.90 €) for parcels under 30 kg; 39.90 € (or 49.90 € with installation) for large appliances.
Learn moreTrack your order status (preparation, shipping, delivery) from your customer account, or via the tracking links in your confirmation and shipping emails. Have your order number and the email used at purchase ready.
Learn moreYes. You have 14 days after delivery to withdraw, without justification, via our online withdrawal. You then have 14 days to return the appliance and are refunded within 14 days. Return costs are at your expense.
Learn moreWe accept bank cards (CB, Visa, Mastercard) via a secure, PCI-DSS certified payment provider. The transaction is secured by the 3-D Secure protocol. The available payment methods are shown at checkout.
Learn moreAll our appliances come with the 2-year legal guarantee of conformity, in addition to any manufacturer's commercial warranties. To claim it, contact our support with your order number and a description of the issue.
Learn moreFast delivery
Throughout France
Secure payment
Card, Visa, Mastercard
Responsive support 7/7
A team at your service
Easy returns
14 days to change your mind
2-year warranty
On all our products
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