1. Preamble and purpose
The sweet-houses.com site is published by ASSEMAT ÉLECTROMÉNAGER, whose full identity appears in the Legal notice. These terms define how the site is made available and the rules under which the user accesses and uses it. They cover all pages, content and features, excluding the sale of products, which is governed by the Terms of Sale.
2. Acceptance of the terms
By browsing the site, the user acknowledges having read these terms and accepts them without reservation. Creating an account or placing an order constitutes full acceptance. A user who does not accept them is asked not to continue browsing.
3. Access to the site
The site is freely accessible to anyone with an Internet connection. Access costs (equipment, connection, subscription) remain the user’s responsibility. We make every effort to ensure continuous availability of the service, without being obliged to. Access may be suspended temporarily, in particular for maintenance, updates or security reasons, without this interruption giving rise to any compensation.
4. Customer account and credentials
Certain features require creating an account. The user undertakes to provide accurate information and to keep it up to date. Their credentials are strictly personal and confidential: it is their responsibility to keep them secret and to report any suspicious use without delay to contact@sweet-houses.com. Any action carried out from the account is deemed to be performed by its holder. Purchase remains possible without an account, in guest mode.
5. Rules of proper use
The user undertakes to make fair use of the site, in accordance with the law and these terms. They refrain in particular from disrupting the site’s operation, introducing malicious software, attempting to access unauthorised areas, extracting or improperly reusing content, or infringing the rights of third parties. Any breach may lead to suspension of access, without prejudice to possible legal action.
6. Relationship with the Terms of Sale
The products presented are offered for sale under the terms detailed in the Terms of Sale, which the user accepts when validating their order. These terms of use do not replace the Terms of Sale: they apply in addition.
7. Intellectual property
The structure of the site, its text, visuals, logos, trademarks and databases are protected by intellectual property law and remain the property of ASSEMAT ÉLECTROMÉNAGER or its partners. Any reproduction, representation or use, in whole or in part, without prior written authorisation, is prohibited and may constitute infringement. The manufacturers’ trademarks and visuals remain the property of their respective owners.
8. Personal data
The processing of data collected via the site is described in the Privacy Policy, in accordance with the General Data Protection Regulation. There, the user has rights of access, rectification, erasure, objection, restriction and portability, which they may exercise at contact@sweet-houses.com.
9. Cookies
The site uses cookies and trackers under the conditions set out on the Cookies page. Non-essential cookies are only placed after the user’s consent has been obtained, which they can change or withdraw at any time.
10. Hyperlinks
The site may link to third-party sites. ASSEMAT ÉLECTROMÉNAGER exercises no control over these sites and disclaims any responsibility for their content and practices. Creating a link to sweet-houses.com from another site requires the publisher’s prior agreement.
11. Liability
We make every effort to provide reliable, up-to-date information. Errors or omissions may nonetheless occur: information is provided for guidance and may change. The publisher cannot be held liable for the site’s unavailability, for damage resulting from improper use, or for an event of force majeure.
12. Changes to the terms
ASSEMAT ÉLECTROMÉNAGER may change these terms at any time, to adapt them to the legal, technical or commercial context. The applicable version is the one in force at the time of consultation. We invite the user to review them regularly.
13. Governing law and mediation
These terms are governed by French law. In the event of a dispute, an amicable solution will be sought first, by writing to support@sweet-houses.com. In accordance with the French Consumer Code, the consumer may use the consumer mediator free of charge: AME CONSO (Association des Médiateurs Européens), 11 place Dauphine, 75001 Paris, website www.mediationconso-ame.com. The European online dispute resolution platform is also accessible at https://ec.europa.eu/consumers/odr.
14 Rue de Gramentès, 81200 Mazamet, France
contact@sweet-houses.com · support@sweet-houses.com