1. Data controller
The data controller is ASSEMAT ELECTROMENAGER, a French simplified joint-stock company (SAS) with share capital of €3,000, registered with the Castres Trade and Companies Register under SIREN 941 788 077 (head office SIRET: 941 788 077 00019; NAF code 9522Z), intra-Community VAT number FR41941788077, registered office at 14 Rue de Gramentès, 81200 Mazamet, France. Chairman and publication director: Robin ASSEMAT. An independent store, member of the national PRO&Cie network. Contact: contact@sweet-houses.com.
2. Data collected
Identity and contact details, order and delivery information, purchase history, contact preferences, browsing data (with consent for non-essential cookies), exchanges with customer support.
3. Purposes and legal bases
Performance of the sales and delivery contract (basis: contract); management of customer service, returns and warranties (basis: contract / legal obligation); fraud prevention and compliance with accounting and tax obligations (basis: legal obligation / legitimate interest); audience measurement and marketing (basis: consent).
4. Recipients
Strictly necessary providers: e-commerce and payment platform (Shopify), instalment payment solution (Klarna), carriers, support chat tool (Crisp), and, subject to consent, audience measurement tools. No sale of data to third parties.
5. Retention periods
Order data is kept for as long as necessary to manage the customer relationship and meet legal obligations (in particular accounting). Data relating to cookie consent is kept in accordance with the CNIL’s recommendations.
6. Your rights
You have rights of access, rectification, erasure, restriction, objection and portability. To exercise them: contact@sweet-houses.com. You may lodge a complaint with the CNIL (www.cnil.fr).
14 Rue de Gramentès, 81200 Mazamet, France
contact@sweet-houses.com · support@sweet-houses.com